Community Management

Presence and reputation management on the web, including social networks.

Community Management

Have got visibility on the web with a site, and/or social networks is different than manage presence and reputation. Community Management is a skill who is asked for society services and events. We can often find Community Managers in web and there are in video games industry too. For online games, Game Masters are often Community Managers too for all tasks with players (game moderation, on forums, on Facebook pages, events, contests, crisis,…). This Game Masters maybe can be testers too.

So make a formation in this domain was a normal continuity with my skills in webdesign and video games.

 

Skills

EcPaRe method (french abrevation for Listen, Speak and Answer)  :

  • business intelligence, technology watch
  • editorial strategy (content creation, social networks publications)
  • communities integration and animation (forums, groups, pages)

 

Education

 

Experiences

 

Tools

  • General search engines (Google, Bing) : 5
  • Specialized engines (Pikanews, Social mention, Board reader) : 4
  • Google alert : 4

 

Social networks

  • Facebook 4 Google + : 3
  • Twitter : 5  Instagram : 3
  • Linkedin : 3  DeviantArt : 4
  • Pinterest : 5  Tumblr : 1
  • Youtube : 3  Dailymotion : 2

 

Dashboards

  • TweetDeck 4 Hootsuite : 3
  • MailChimp 4